Privacy Policy

Last updated: December 2025

Overview

Crystal Clear Captions (“CCC”) is a Chrome extension developed by uListen. We are committed to protecting your privacy. This policy explains what data we collect (very little) and how we use it (to make your captions better).

What We Don't Collect

  • We do not track your browsing history
  • We do not know which videos you watch
  • We do not collect personal information
  • We do not sell any data to third parties
  • We do not use cookies for tracking

What We Do Collect

When you use Crystal Clear Captions on a supported video, the extension checks our servers to see if we have pre-processed captions available for that video. This request includes only the video ID, not any personal information.

We may collect anonymous, aggregated usage statistics such as:

  • Number of times captions are displayed (not which videos)
  • Extension errors for debugging purposes
  • General usage patterns to improve the service

Data Storage

We do not store any personal data. Caption data for supported videos is stored on our servers, but this data is not connected to individual users in any way.

Third-Party Services

The extension operates within your browser and interacts only with YouTube (to display captions) and our own servers (to fetch caption data). We do not share data with any other third parties.

Your Rights

Since we don't collect personal data, there's nothing to delete or export. If you have any concerns, please contact us and we'll be happy to address them.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes by updating the “Last updated” date at the top of this page.

Contact Us

If you have any questions about this privacy policy, please contact us at:

support@ulisten.ai